You need help and you don’t want to wait around for it.
I built this page to connect you directly with our support team. No runarounds. No endless FAQ pages that don’t answer your actual question.
Whether you’re dealing with a technical issue, have billing questions, or need help with your account, you can reach a real person who will work to fix it.
Call us at 5084063335.
We keep things simple here. You have a problem and we’re here to solve it. That’s the whole point of customer service.
This page has everything you need to get in touch. Pick the method that works best for you and let’s get your issue handled.
Our Customer Service Phone Number & Hours
Need help with your VR setup or have questions about our content?
I want you to get answers fast.
Our support team knows VR tech inside and out. They’ve helped thousands of people troubleshoot headsets, understand new hardware releases, and figure out if something like are vr treadmills worth it breaking investment makes sense for their situation.
How to Reach Us
Customer Support Phone Number: 5084063335
Hours of Operation:
- Monday – Friday: 9:00 AM – 6:00 PM (EST)
- Saturday: 10:00 AM – 4:00 PM (EST)
- Sunday & Public Holidays: Closed
Here’s a tip. Call mid-morning or late afternoon if you want shorter wait times. Early mornings and lunch hours get busy.
When you call, we’ll actually talk to you about your specific VR questions. No scripts. No runaround.
Whether you’re trying to decide on new hardware or you just want to understand the latest VR healthcare applications, we’re here to help you make sense of it all.
Your call matters to us. We answer as quickly as we can because I know waiting on hold is frustrating.
For Faster Service: What to Have Ready Before You Call
Look, I know calling support isn’t fun.
You’re already dealing with an issue. The last thing you want is to spend 20 minutes getting transferred or put on hold while someone hunts for your information.
I’ve been on both sides of these calls. And here’s what I’ve learned: the difference between a five-minute call and a half-hour nightmare usually comes down to preparation.
Here’s what you need before you dial 508-406-3335:
Your Account Number or the email you used to sign up. Without this, we’re basically starting from scratch.
Your most recent Order Number if you’re asking about a purchase. This pulls up everything we need in seconds.
The Product Name or Serial Number for tech questions. Especially if you’re troubleshooting VR hardware or asking about compatibility (like when people call about revolutionizing patient care the fusion of vr and wearable health tech applications).
A clear description of what’s wrong. Not a novel. Just the basics.
Here’s why this matters.
Our support team resolved 73% of calls on first contact last quarter when customers had this information ready. When they didn’t? That number dropped to 41%.
That’s not a small difference. That’s the gap between getting back to your day and spending your afternoon on the phone.
I’m not saying you need a checklist every time. But having these four things within reach means we can actually help you instead of playing detective.
Common Issues We Can Resolve Over the Phone
You know that feeling when something breaks and you just want to talk to a real person?
Not a chatbot. Not an email thread that takes three days. Just someone who can actually help you right now.
That’s what we do.
I built our phone support team because I was tired of the runaround most tech companies give you. (Remember trying to get help from your cable company? Yeah, we’re nothing like that.)
When you call us at 5084063335, you get someone who knows their stuff.
Here’s what we can fix together over the phone.
Technical Troubleshooting
Something not working right? We’ll walk you through it step by step. Setup issues, configuration problems, or performance glitches. We’ve seen it all.
Billing and Payments
Questions about your invoice? Need to update a payment method or check on subscription charges? We’ll sort it out while you’re on the line.
Account Management
Forgot your password? Need to update your info or change account settings? Takes about two minutes.
Order Inquiries
Wondering where your package is? Want to check order status or start a return? We can pull that up right away.
Product & Service Questions
Not sure if something will work with your setup? Want to know what a feature actually does? Ask us.
Look, I know phone support can feel old school. But sometimes you just need answers fast. No back and forth. No waiting.
Just call. We’ll figure it out together.
Your Satisfaction Is Our Priority
I’ve given you our direct phone number and some tips to make your call count.
You needed immediate support. That’s why I’m putting 5084063335 right here where you can’t miss it.
Getting help shouldn’t feel like a maze. When you have a complex problem, talking to a real person is often the fastest way to fix it.
I get that phone calls aren’t always convenient. Maybe you’re at work or it’s outside our phone hours.
Here are your other options:
- Email Support: Send your detailed query to [email protected]
- Help Center: Visit our FAQ and Knowledge Base for instant answers to common questions
You came here looking for a way to get support. Now you have it.
Pick the method that works best for you right now. Call 5084063335 if you want immediate help with something complicated. Use email or our Help Center if you prefer to work through things on your own time.
We’re Here When You Need Us
Whatever you choose, you’ll get the help you’re looking for. That’s what good customer service looks like.
