I know you need to reach someone who can actually help.
You’re here because you have a question about VR tech, need support with your hardware, or want to talk about what we offer. Whatever it is, we’ve got you covered.
This page gives you every way to contact our team. No runarounds. No endless searching for the right email address.
Need help right now? Call us at 915-792-0387. That’s our main line for customer service.
We built this to be simple. You call or reach out, and we connect you with someone who knows what they’re talking about. Whether it’s VR gaming, healthcare applications, or hardware questions, we’ll get you to the right person.
Fast answers. Real people. That’s what you’ll get.
For Urgent Inquiries: Our Customer Service Hotline
Sometimes you need help right now.
Your headset won’t connect. Your order didn’t arrive. Or maybe you’re staring at an error message that makes zero sense.
I built this hotline for exactly those moments.
The fastest way to reach us is by phone. My support team knows VR inside and out, and they’re standing by to help you get back to what you were doing.
Phone Number: 9157920387
Hours of Operation: Monday through Friday, 9:00 AM to 6:00 PM EST
What We Handle Best: Urgent technical support, VR and AR hardware troubleshooting, order questions, and anything related to top vr gaming accessories to elevate your experience.
Here’s a quick tip before you dial.
Grab your product serial number or order ID if you have it handy. It’s usually on the box or in your confirmation email. Having that ready means we can jump straight to fixing your problem instead of hunting for information.
No serial number? That’s fine too. We’ll figure it out together.
The team picks up fast during business hours. And if you call outside those times, leave a message with your number and a brief description of what’s going on. We’ll get back to you first thing the next business day.
Alternative Contact Methods: Email & Online Form
Look, I get it. Sometimes you don’t want to pick up the phone.
Maybe you need to send screenshots of a glitchy VR headset display. Or you’ve got a detailed question about are vr treadmills worth it breaking investment that needs more than a quick chat.
That’s where email and our online form come in.
Email Support
If you’ve got time and need to send files, email works great.
Here’s what you need to know:
- Address: [email protected]
- Response time: We’ll get back to you within 24 business hours
- Best for: Technical questions that need detail, feedback on VR products, or anything requiring attachments
Pro tip: Include your order number or device model in the subject line. It speeds things up on our end.
Online Contact Form
Don’t want to open your email client? Use our online form instead.
The basics:
- Fill out your name, email, subject, and message
- The system routes your request to the right team automatically
- Best for: General questions, partnership ideas, or structured support requests
You can also reach us directly at 9157920387 if you need faster help.
The form takes about two minutes to complete. Just be specific about what you need and we’ll take it from there.
Connect with Specific Departments
I know navigating contact forms can be a pain.
You just want to talk to the right person without getting bounced around. So let me break down who handles what.
Sales & Product Information
Got questions about which headset fits your setup? Need pricing for a bulk order? This is where you start.
Reach out at [email protected] or call 9157920387.
They’ll walk you through product specs and help you figure out what actually works for your situation (not just what’s newest or shiniest).
Media & Press Inquiries
If you’re working on a story or need press materials, don’t use the general contact form.
Email [email protected] instead.
This team handles interview requests and can get you access to press kits fast. They know what you need and won’t make you wait.
Healthcare & Enterprise Solutions
Here’s where things get specific.
VR in healthcare isn’t the same as consumer gaming. The applications are different. The requirements are different.
Contact [email protected] if you’re exploring medical training simulations, therapy applications, or custom enterprise builds.
This team speaks your language. They understand compliance needs and integration challenges that don’t apply to regular consumer use.
Pick the right department and you’ll get answers faster. It’s that simple.
Your Connection is Our Priority
I want you to be able to reach us when you need help.
That’s why we’ve set up multiple ways to contact our team. Call our customer service hotline at 915-792-0387 or send us a detailed email if you prefer writing things out.
I know how frustrating it is when you can’t get through to support. You have a question or a problem and you need answers fast.
Clear communication solves problems. We get that.
Our team is here to support you with everything from VR gaming questions to professional applications. We’ve seen it all and we can help you figure it out.
Ready to Connect?
You came here looking for ways to reach us. Now you have them.
Virtual reality technology moves fast and sometimes you need expert guidance to keep up. Whether you’re troubleshooting hardware or exploring new applications, we’re here for you.
Pick up the phone and call 915-792-0387 right now. Or shoot us an email with your questions.
We’re standing by to help you get the most out of your virtual reality experience. Don’t wait until a small issue becomes a big problem.
Reach out today and let’s solve this together.
